Terms of
Service

01 Agreement to these terms

These Terms of Service ("Terms") govern your access to and use of builtpipeline.com (the "Site") and any introductions or related services we provide (the "Services"). By using the Site or engaging with our Services, you agree to these Terms. If you do not agree, please do not use the Site.

If you are agreeing on behalf of a business, you confirm that you are authorised to bind that business, and "you" refers to that business.

02 Who you are dealing with

The Site and Services are provided by Pranav Anand, trading as Built Pipeline, an individual operating as a sole proprietor from Bengaluru, Karnataka, India, and serving clients primarily in the United States. Built Pipeline is not an incorporated company; any agreement you make is with Pranav Anand personally. Our contact address is pranav@builtpipeline.com, and builtpipeline.com is our only website and our only email sending domain.

If you receive a communication that claims to be from Built Pipeline but comes from a different domain, or that asks you for payment details, treat it as fraudulent and please report it to us.

03 What this website is

The Site is an informational page describing who we are and what we do. Nothing on it is an offer capable of acceptance, a binding quote, or a promise of a particular result.

Submitting the contact form, or emailing us, starts a conversation. It does not create a client relationship, a contract for services, or any obligation on either side.

04 What our service is

We identify a stated business requirement on one side of a market, carry out research and qualification to find counterparts capable of meeting it, and — with the agreement of both sides — make an introduction between them.

Our role ends with the introduction and any agreed follow-up. What the parties do next is entirely their own business.

05 What our service is not

• We are not a party to any contract, purchase or agreement you enter into with a counterpart we introduce.
• We are not an agent, broker, employee or representative of either party unless separately and expressly agreed in writing, and we do not negotiate or enter into agreements on anyone's behalf. We may be engaged and paid by one or both parties to an introduction, on the basis described in section 6.
• We do not provide legal, financial, tax, accounting, regulatory or investment advice, and nothing on the Site should be treated as such.
• We do not guarantee that an introduction will result in a transaction, a relationship, revenue, or any other outcome.
• We do not sell contact data, lists, or access to our contacts.

06 Engagements and fees

Initial conversations are free. There is no charge for speaking to us, for asking questions, or for deciding not to proceed.

If we propose paid work, the scope, the fee, the payment terms and the point at which a fee becomes payable will be set out in a separate written agreement, confirmed by email or a signed document, before any chargeable work begins. No fee is ever payable on the basis of this Site alone, and we will never invoice you for something you did not agree to in writing.

Fees, where they apply, may be an upfront fee, a retainer, a success fee calculated as a commission on or share of business that results from an introduction, or a combination of these. Either party to an introduction, or both, may pay us, each under its own written agreement.

Before an introduction is made, we tell each party whether we are being paid in connection with it and by whom, so that neither side is relying on an assumption about who we act for. The commercial terms agreed with one party are confidential to that party and are not disclosed to the other.

Where a separate written agreement exists and conflicts with these Terms, that agreement governs the subject matter it covers.

We will never ask you for card numbers, banking credentials, one-time passcodes, or cryptocurrency payments by email or through this Site. Any message doing so is not from us.

07 Introductions and third parties

We carry out reasonable checks before making an introduction, but our research is based on information available to us at the time, much of it provided by the parties themselves. We do not conduct formal due diligence, credit checks, background investigations or audits unless expressly agreed in writing.

You remain responsible for your own due diligence on any party we introduce you to, and for your own decisions about whether to transact with them, on what terms, and at what price. We make no representation or warranty about the creditworthiness, capability, licensing, solvency, conduct or suitability of any introduced party.

No information about you is disclosed to a counterpart until you have been told who they are and what will be shared, and have agreed to the introduction.

08 Your responsibilities

• Give us accurate information about your requirements and your business.
• Tell us promptly if your requirements change or are withdrawn.
• Make your own commercial and legal decisions, taking your own advice where appropriate.
• Comply with all laws that apply to you and to any transaction you enter into.
• Treat information shared with you in confidence accordingly.

09 Acceptable use

You agree not to:

• Use the Site or Services for any unlawful, fraudulent or deceptive purpose.
• Submit false information, impersonate another person or business, or misrepresent your authority.
• Attempt to gain unauthorised access to the Site, its systems, or any connected service.
• Scrape, harvest, copy or systematically extract content or contact details from the Site.
• Use the contact form to send spam, chain messages, malware or unsolicited advertising.
• Interfere with the operation or availability of the Site, including through automated request flooding.

10 Confidentiality

Where either of us shares information marked as confidential, or which a reasonable person would understand to be confidential from the circumstances, the receiving party will keep it confidential and use it only for the purpose it was shared.

This does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, is independently developed, or must be disclosed by law. These obligations continue for three years after disclosure.

11 Communications

We conduct business-to-business outreach by email. Every such email identifies us, includes a valid physical postal address, and offers a working way to opt out.

You can stop all outreach at any time by replying with the word stop or emailing pranav@builtpipeline.com. We action removals permanently, usually the same business day and always within ten business days.

Where we are engaged, we may still need to send you administrative messages about that engagement. Those are not marketing and cannot be opted out of while the engagement is live. See our Privacy Policy for how we handle information.

12 Intellectual property

The Site, its design, text, graphics, layout and code are owned by Built Pipeline or its licensors and are protected by applicable intellectual property law. The name "Built Pipeline" and our marks may not be used without our prior written permission.

You may view, download and print pages from the Site for your own internal business use. You may not republish, sell, or exploit them commercially, or remove any proprietary notice.

13 Disclaimers

The Site and Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Site will be uninterrupted, timely, secure or error-free, or that any information on it is complete or current. Nothing in these Terms excludes any liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

14 Limitation of liability

To the fullest extent permitted by law, Built Pipeline will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, business, goodwill, opportunity, anticipated savings or data, however caused and on any theory of liability, even if advised of the possibility of such loss.

In particular, we are not liable for the acts, omissions, performance, solvency or conduct of any party we introduce you to, or for the outcome of any transaction between you and such a party.

Our total aggregate liability arising out of or relating to these Terms, the Site or the Services will not exceed the greater of (a) the total fees actually paid by you to us in the six months immediately preceding the event giving rise to the claim, or (b) INR 10,000.

15 Indemnity

You agree to indemnify and hold harmless Built Pipeline and its operator against any claim, liability, loss, cost or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, your violation of any law, or any transaction or dispute between you and a party we introduced.

16 Suspension and termination

We may decline to provide, suspend, or stop providing the Services to anyone at our discretion — including where we believe a request is unlawful, misleading, or not made in good faith. You may stop using the Site and Services at any time. Sections that by their nature should survive termination will do so, including confidentiality, disclaimers, limitation of liability, indemnity and governing law.

17 Governing law and disputes

These Terms and any dispute arising out of or in connection with them, the Site or the Services are governed by the laws of India, without regard to conflict-of-laws principles. The courts at Bengaluru, Karnataka, India will have exclusive jurisdiction, and both parties submit to that jurisdiction.

Before commencing proceedings, both parties agree to attempt in good faith to resolve any dispute by direct discussion for at least 30 days after written notice of the dispute.

If you are a consumer resident in a jurisdiction whose law grants you mandatory rights or a mandatory forum that cannot be excluded by agreement, nothing in this section removes those rights. Our Services are, however, offered to businesses rather than to consumers.

18 General

• Entire agreement: these Terms, with our Privacy Policy and any signed engagement, are the whole agreement between us on this subject.
• Severability: if any provision is held unenforceable, the rest remains in force and the provision is read down to the minimum extent necessary.
• No waiver: not enforcing a right on one occasion does not waive it.
• Assignment: you may not assign these Terms without our written consent; we may assign them as part of a business transfer.
• No third-party rights: no one other than the parties has any right to enforce these Terms.
• Force majeure: neither party is liable for delay or failure caused by events beyond its reasonable control.
• Changes: we may update these Terms; the date and version at the top of this page will change, and continued use after that constitutes acceptance.

19 Contact

Questions about these Terms should go to pranav@builtpipeline.com, or by post to Built Pipeline, Bengaluru, Karnataka, India. Our full registered postal address is included in the footer of every email we send and is available on request.